Operating Procedures Manual for TD Hotels
Portugal, Angola, Moçambique
Standardization of operations and procedures for all operational areas of the 10 TD hotels across two continents. In addition, neoturis developed an “employee manual ” and “job descriptions” for managers from all different departments of the hotels. As well as manuals that have been adapted as training tools for the group – providing the necessary skills required to train and develop all employees in service and operational excellence.